Shipping & Delivery
Shipping Policy
Order Processing & Delivery Time
The total delivery time for your order consists of two stages:
1. Processing Time
Processing includes order verification, product preparation, quality inspection, and packaging.
Most orders are processed and prepared for shipment within 1–3 business days after payment confirmation.
2. Shipping Time
Shipping time refers to the period required for your order to travel from our fulfillment center to your destination.
Estimated Delivery Times
USA & Canada
Standard Insured Shipping:
Estimated delivery time: 7–20 business days
Australia & New Zealand
Standard Insured Shipping:
Estimated delivery time: 7–20 business days
United Kingdom & Europe
Standard Insured Shipping:
Estimated delivery time: 7–20 business days
Other Countries
Standard Insured Shipping:
Estimated delivery time: 10–25 business days
Delivery times may vary depending on your location, customs processing, and local carrier conditions.
Insured Shipping
With insured shipping, if your package is lost during transit or arrives damaged, SkinMiva will provide a replacement item at no additional cost, provided sufficient proof is provided.
Priority Insured Shipping
Priority Insured Shipping allows your order to receive priority processing and handling.
Depending on order volume and shipping conditions, delivery times may sometimes remain similar to standard shipping. Your order will still include shipping protection coverage.
Multiple Shipments
Some orders may arrive in separate packages and at different times.
This may happen because products are fulfilled from different locations to ensure faster delivery and better inventory availability.
Tracking Your Order
Tracking information may take several days to update after your order has been shipped.
You can track your package through our tracking partner:
Please note that tracking updates may vary depending on the destination country and local carrier system.
Shipping Delays
For certain countries or during high-volume periods, delivery may take longer than the estimated timeframe.
Factors such as customs inspections, holidays, weather conditions, and carrier delays may affect delivery times.
We appreciate your patience and understanding. Our team is always working hard to ensure your order arrives safely while maintaining the quality standards you expect from SkinMiva.
Order Changes Request
If you need to make changes to your order, please contact us within 24 hours of placing your order at:
We will do our best to assist with your request.
Please note that once your order has been processed or shipped, we are unable to make changes.
To avoid any issues, please carefully check your selected product, color, size, and shipping information before completing your purchase.